Sound familiar?
How it works: from lead to follow-up
Visitor asks
A customer opens the chat on your website, day or night.
AI answers
It replies using your services, prices and policies, in plain language.
Details captured
Name, phone, email and job details collected and qualified.
Booked and followed up
It books a time in your calendar and follow-up runs until they respond.
What's included
Trained on your business
Your services, service areas, FAQs and tone of voice.
Appointment booking
Books straight into your calendar with reminders.
Lead capture
Every chat saved to your CRM with a summary.
Voice and phone too
The same assistant can answer your phone as an AI receptionist.
Missed enquiry follow-up
SMS and email follow-up when a visitor drops off.
Set up and tested for you
We build it, test it on real questions and keep it improving.
Questions
Is this like ChatGPT?
It uses similar AI technology, but it is set up to only talk about your business, using information you approve beforehand. Its job is to answer visitor questions and turn them into bookings or enquiries, not to chat about anything and everything.
What if it doesn't know the answer?
If a question falls outside what it's been trained on, it takes the customer's details and passes the question on to you. That way nobody gets a made-up or incorrect answer, and you still get the lead.
Will it work with my website?
Yes, in most cases. It's added to your site with a small piece of code and works with common platforms including WordPress, Wix and Squarespace. If you're unsure whether it will suit your setup, this can be checked during a free business check.
How much does it cost and what's included?
The AI Receptionist is $277 a month and includes the website chat, 24/7 phone answering, booking, missed-call text back and CRM summaries of conversations. It's a month-to-month service, so there's no long lock-in contract. Other projects, such as AI Employees, are quoted at a fixed price after a free business check, since needs vary business to business.
How long does it take to set up?
Setup time depends on the complexity of your business and how much information needs to be reviewed and approved before it goes live. The exact timeframe is confirmed during the free business check once Red Dog Advisory understands what you need.
What do I need to provide to get started?
You'll need to approve the information the AI uses to answer questions, such as your services, pricing, hours and booking process. Red Dog Advisory handles the setup and configuration, but accurate and up-to-date business details from you keep the answers reliable.
Is this suitable for a small business like mine?
It's designed for small businesses that get missed calls or after-hours enquiries and want those turned into bookings instead of lost. Whether it's the right fit depends on your business, which is why Red Dog Advisory offers a free, no-obligation business check first rather than a one-size-fits-all pitch.
What's the risk if it doesn't suit my business?
There's no cost or obligation to find out if it's a fit, since the business check is free. The AI Receptionist runs month-to-month rather than a long contract, so you're not locked in if it turns out not to work for your business. Results will depend on your industry and how the service is used, so Red Dog Advisory won't promise specific outcomes upfront.